Cant claim alliance rewards

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DUKUNDE
Posts: 75
Joined: Mon Oct 05, 2015 10:21 am

Cant claim alliance rewards

Postby DUKUNDE » Wed May 11, 2016 11:15 am

''An issue was detected , be aware that sometimes ad blocker add ons cause this problem"

I dont use any add blockers.
I had 30k points and cant claim the gold or the scroll(they are not shown in the rewards page)

ign: gilgabro , alliance:TheSilence

Cheers

P.S.: Are adventures supposed to rotate today ? If so they didnt rotate yet.

edit: I had no problems claiming the raid rewards
framer
Posts: 80
Joined: Wed Oct 07, 2015 5:43 pm

Re: Cant claim alliance rewards

Postby framer » Wed May 11, 2016 11:41 am

Same thing here
Kramito
Site Admin
Posts: 135
Joined: Wed Oct 07, 2015 8:52 am

Re: Cant claim alliance rewards

Postby Kramito » Wed May 11, 2016 4:39 pm

Hey guys,

We found the issue with the reward (it's a problem with the pack). We did some changes on the guild rewards for the top Guild and didn't take effect on the last update. We're preparing an update to fix some issues (and this one) and we'll be available tomorrow.

Sorry for the trouble and I'll inform you tomorrow when you can claim the rewards.

Regards,
Jernau
Posts: 18
Joined: Wed Dec 30, 2015 11:50 pm

Re: Cant claim alliance rewards

Postby Jernau » Thu May 12, 2016 2:31 am

Changed the pack how? :o
Also why does the different pack prevent me from collecting my gold as well?
Kramito
Site Admin
Posts: 135
Joined: Wed Oct 07, 2015 8:52 am

Re: Cant claim alliance rewards

Postby Kramito » Thu May 12, 2016 12:59 pm

It should work now
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DUKUNDE
Posts: 75
Joined: Mon Oct 05, 2015 10:21 am

Re: Cant claim alliance rewards

Postby DUKUNDE » Thu May 12, 2016 1:15 pm

yap , worked , thank you.

@other silence guys: make a fresh restart of browser , just refreshing the game didnt work for me

btw : the server issue warning in the red letters stays there after the log in is finished. Makes it looking wierd and you have to navigate with the scroll bars.

P.S.: also curious how the scrolls changed :) , also could you make some kind of change list plz , I just saw that the trident got nerfed (its description didnt change thoo) after I bought one for 15k XD

edit: also the description of (rare) zulu impi seems to be wrong. Says it boosts by +1/+2 at first promotion, but it boosts with +2/+1.
Kramito
Site Admin
Posts: 135
Joined: Wed Oct 07, 2015 8:52 am

Re: Cant claim alliance rewards

Postby Kramito » Fri May 13, 2016 7:39 am

Hey Dukunde,

I'll check the issues that you report to get them fixed on the next update.

Thanks!

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