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Rewards Bug

Posted: Wed Jan 27, 2016 11:24 am
by DUKUNDE
Hi guys,

didnt receive the alliance reward scroll for this week.
Others had the same issue.
Also I scored ~40k points and only received ~2.4k gold (expected something aroung 3.6k)

Cheers
(ign: gilgabro , alliance: TheSilence)

also: sometimes its possible to collect raid rewards twice

Re: Rewards Bug

Posted: Wed Jan 27, 2016 1:21 pm
by framer
Same here, no scroll and about 1k gold less than expected

Re: Rewards Bug

Posted: Wed Jan 27, 2016 4:56 pm
by nAFAI
Hey guys,

just to let you know we are busy reviewing the logs as we managed to catch this time the issue, we think we have found something, I will answer once I have more information and for the reimbursements.

Cheers!

Re: Rewards Bug

Posted: Wed Jan 27, 2016 7:19 pm
by ershan81
same here, missing gold and scroll

Re: Rewards Bug

Posted: Wed Jan 27, 2016 7:45 pm
by Hisi
same here - about 1k gold and one scroll missing...

Re: Rewards Bug

Posted: Thu Jan 28, 2016 12:33 pm
by nAFAI
Hey guys,

I will be doing the reimbursements of the packs, please if someone is still missing packs let them know to write to me in this thread.

Cheers!

Re: Rewards Bug

Posted: Thu Jan 28, 2016 12:42 pm
by Jernau
I also missed out on the weekly scroll reward. As far as I know our entire alliance did.

Re: Rewards Bug

Posted: Thu Jan 28, 2016 7:41 pm
by mhagus
I am also missing my weekly reward pack and about 1k gold.

Re: Rewards Bug

Posted: Wed Feb 03, 2016 11:41 am
by nAFAI
Hey guys,

Sorry for the late reply, I have reimbursed you the packs for the lat week, also as a side compensation instead of the 1000 golds that you were missing I have reimbursed you a Pile of gold valued in 2650 golds.

Apologies for the lates problems in the game, hits are coming from many different fronts and is hard to deal with everything, but we have made lots of progress in the last weeks.

Cheers!

Re: Rewards Bug

Posted: Wed Feb 03, 2016 3:26 pm
by ershan81
thanks got it.