not receiving weekly packs

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mhagus
Posts: 3
Joined: Thu Jan 28, 2016 7:34 pm

not receiving weekly packs

Postby mhagus » Thu Mar 24, 2016 3:34 pm

Have not gotten my grand mystic pack for four weeks in a row now. I watched my points like a hawk this week and I know I met the requisite but still no pack. My in game name is also mhagus and I am in alliance: "The Silence."
nAFAI
Posts: 97
Joined: Fri Sep 25, 2015 10:14 am

Re: not receiving weekly packs

Postby nAFAI » Tue Mar 29, 2016 10:08 am

Hello Mhagus,

Just reviewing the case, I am sorry to tell you that the calculations were down correctly, The Silence last week score was 159729 so the 5% Cut was stablished at 7986 points, being your last week score 7426 you were below the cut and therefore unable to get the Pack reward...

Sorry about it :cry:

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