First of all I want to apologize for the extent this issue has taken as we are really aware of the limitations we are under in terms of infrastructure and technology, and that being the causes of this inconveniences we are the first to be blamed.
Nevertheless last thing I would want is that you feel yourselves pointed and judged, In fact as you already know we haven't even taken any action towards anyone, the only point that we made out it was that due to the limitations of players and being only able to have one PvP queue the results in the ranking due to surrenders were looking unfair at some point, but again, if there is someone to be blamed about this, is us as you just using the tools the game provide you at your best interest and that's how it should be.
The reason we have not made public rules and statements is because we are not taking action against it, as the best option would be to address that possibility from our end but it's not as easy as it may seem as we are against filtering the global PvP queue to avoid guildies, I know you are all in for that change, but the idea of the PvP queue is to be able to rank the top players of the world, as every ranking system is about, if players are unable to battle against other players due to Alliances, the purpose of that features fails to provide what it was aimed to... The thing is that the synergy between the PvP Rankings and the Alliance weekly score doesn't work very well and that's where the problem is.
There would be many possible solutions, most obvious one would be to add an additional PvP queue one standard and one for the official rankings, but due to the lack of players we want to avoid to split the already small PvP playerbase that we have.
So again, I want to apologize for the message not being delivered as clear as it should have been, and before making any official rules we want to provide the best approach from our end, that's why we are not taking any action regarding this. We will keep thinking on a way to satisfay both parties from the game itself as that should be the best approach to this matter.