Raid issues

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Thunderclaw
Posts: 37
Joined: Tue Sep 20, 2016 2:15 pm

Raid issues

Postby Thunderclaw » Tue Sep 20, 2016 2:22 pm

After the update there is problem with the raids. Game keeps resetting the raid scores EVERYDAY . This makes team and solo raids unwinnable!!!!???? Please fix.
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cgascons
Site Admin
Posts: 58
Joined: Fri Jul 10, 2015 2:12 pm

Re: Raid issues

Postby cgascons » Tue Sep 20, 2016 3:38 pm

Hi Tunderclaw, please tell me your in-game nick and your Alliance name in order to start an investigation.

Thanks,
Christian "Stone" Gascons
Heroes Empire: TCG - Admin
Thunderclaw
Posts: 37
Joined: Tue Sep 20, 2016 2:15 pm

Re: Raid issues

Postby Thunderclaw » Tue Sep 20, 2016 6:26 pm

My nickname is Thunderclaw and my alliance is eagles. Also whenever you play a raid it posts in the chat that you won it!!??? So there is a problem with messages from the raid engines to chat .
Kramito
Site Admin
Posts: 139
Joined: Wed Oct 07, 2015 8:52 am

Re: Raid issues

Postby Kramito » Wed Sep 21, 2016 7:32 am

Hello,

We're working on fix the problem with the Raids right now, sorry for the inconvenience.

Regards,
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cgascons
Site Admin
Posts: 58
Joined: Fri Jul 10, 2015 2:12 pm

Re: Raid issues

Postby cgascons » Wed Sep 21, 2016 7:33 am

Hi Again Thunderclaw,

Could you please confirm if the issue "disappears" when starting to hit the raid boss again? Meaning that you recover the points you did last day. I'm just asking to have more information and fix the issue, since I see today Eagles alliance has some points done in a Raid.

Thanks!
Christian "Stone" Gascons
Heroes Empire: TCG - Admin
Thunderclaw
Posts: 37
Joined: Tue Sep 20, 2016 2:15 pm

Re: Raid issues

Postby Thunderclaw » Thu Sep 22, 2016 11:37 am

The raids are still messed up. Today logged on and went to raid and all of the previous days points are gone again. Also at the end of the play a message posts saying to claim my rewards in the LOOT box -which was empty btw.Is this just a problem with Eagles alliance or are other raids screwy??
ershan81
Posts: 59
Joined: Mon Nov 09, 2015 2:56 pm

Re: Raid issues

Postby ershan81 » Thu Sep 22, 2016 12:12 pm

raids are messed up. all refresh everday. we are not sure its finished or not.

and for solo, i was able to play finished expert raid again and claim rewards.
adamastorus
Posts: 10
Joined: Thu Sep 15, 2016 1:18 pm

Re: Raid issues

Postby adamastorus » Thu Sep 22, 2016 2:06 pm

Hi

As ershan said, it seems today i cloud play Solo Raid expert again, but...
... i lost the 400 'dust' reward I collect yesterday - dunno if i lost gold earned also... :(

As I had completed expert, I play and finished Hard today.
I'll collect the reward for Hard today and keep an eye on rewards... :evil:

Regards
ershan81
Posts: 59
Joined: Mon Nov 09, 2015 2:56 pm

Re: Raid issues

Postby ershan81 » Fri Sep 23, 2016 9:27 am

today i hit team expert again, and somehow all my points reset. i had over 6k but now it shows just 543 !!!!!!
adamastorus
Posts: 10
Joined: Thu Sep 15, 2016 1:18 pm

Re: Raid issues

Postby adamastorus » Sat Sep 24, 2016 11:25 am

Hi Guys

reporting a issue on mobile from one of my teammates (fs-v1yvyby9h):

On Solo Raid, he play the four tickets and then pay for the "Restore all your Raid Tickets"
It accept and restore the four tickets "4/4", but when tried to play it display the "you don't have enough... " message

Regards

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