Hey Zacharie,
Thanks for the report, we'll update the text with the correct number.
Regards,
Search found 141 matches
- Fri Feb 17, 2017 7:31 am
- Forum: Heroes Empire: TCG Official Forums
- Topic: Mistake on a card
- Replies: 1
- Views: 1538
- Tue Feb 14, 2017 7:16 am
- Forum: Technical Support
- Topic: Quest doesn't work... sometimes
- Replies: 3
- Views: 2269
Re: Quest doesn't work... sometimes
Hey,
Thanks Zacharie, I'll check it.
Cheers,
Thanks Zacharie, I'll check it.
Cheers,
- Mon Feb 13, 2017 10:48 am
- Forum: Technical Support
- Topic: Mystic pack.... doesn't work
- Replies: 2
- Views: 1817
Re: Mystic pack.... doesn't work
Hello Zacharie,
We found an issue with gold offer packs, that players couldn't claim the cards after purchasing them.
We've reimbursed all packs and they're at the Shopscreen->Gift button.
Regards,
We found an issue with gold offer packs, that players couldn't claim the cards after purchasing them.
We've reimbursed all packs and they're at the Shopscreen->Gift button.
Regards,
- Mon Feb 13, 2017 7:28 am
- Forum: Technical Support
- Topic: Quest doesn't work... sometimes
- Replies: 3
- Views: 2269
Re: Quest doesn't work... sometimes
Hello, About the dailies I'm trying right now and I can't find a way to not claim/finish them, it always work. If it happens again could you please let me know what exactly happened? About the raid, I'll check it again that quest, but you gain the quest when you claim the reward on the lootbox. Chee...
- Mon Feb 13, 2017 7:23 am
- Forum: Technical Support
- Topic: Power change
- Replies: 3
- Views: 2247
Re: Power change
Hey Zacharie,
Thanks for the report, we'll take a look into this.
Cheers,
Thanks for the report, we'll take a look into this.
Cheers,
- Sat Feb 11, 2017 1:28 pm
- Forum: Technical Support
- Topic: Quest Shop Problem
- Replies: 0
- Views: 2023
Quest Shop Problem
Hello,
We found an issue while purchasing packs on the Quest Shop. The problem has been solved and we restore back the packs that couldn't be claimed via gifts. You can claim the packs on the shopscreen -> gift button.
Regards,
We found an issue while purchasing packs on the Quest Shop. The problem has been solved and we restore back the packs that couldn't be claimed via gifts. You can claim the packs on the shopscreen -> gift button.
Regards,
- Mon Jan 30, 2017 2:45 pm
- Forum: Heroes Empire: TCG Official Forums
- Topic: Weekly rewards?
- Replies: 7
- Views: 4125
Re: Weekly rewards?
And now it's solved, you should receive the rewards on your loot box.
Cheers!
Cheers!
- Mon Jan 30, 2017 10:43 am
- Forum: Heroes Empire: TCG Official Forums
- Topic: Weekly rewards?
- Replies: 7
- Views: 4125
Re: Weekly rewards?
Hello,
We're looking into, we'll contact you as soon possible.
Cheers,
We're looking into, we'll contact you as soon possible.
Cheers,
- Mon Jan 30, 2017 7:38 am
- Forum: Technical Support
- Topic: DR 'nerfed' ???
- Replies: 4
- Views: 3140
Re: DR 'nerfed' ???
Hey Thunderclaw,
We'll investigate the issue that you mentioned to fix it.
Thanks for the report.
We'll investigate the issue that you mentioned to fix it.
Thanks for the report.
- Thu Jan 26, 2017 7:43 am
- Forum: Heroes Empire: TCG Official Forums
- Topic: Update
- Replies: 4
- Views: 2745
Re: Update
Hello Thunderclaw, We're monitoring all games and I've checked yours in particular. I can see that when you joined that match you got disconnected at 22h approx. Did you remember if you loss connection or another piece of information that would be useful? Also, there's another match around 19h where...