Search found 135 matches

by Kramito
Mon Jan 30, 2017 2:45 pm
Forum: Heroes Empire: TCG Official Forums
Topic: Weekly rewards?
Replies: 7
Views: 3661

Re: Weekly rewards?

And now it's solved, you should receive the rewards on your loot box.

Cheers!
by Kramito
Mon Jan 30, 2017 10:43 am
Forum: Heroes Empire: TCG Official Forums
Topic: Weekly rewards?
Replies: 7
Views: 3661

Re: Weekly rewards?

Hello,

We're looking into, we'll contact you as soon possible.

Cheers,
by Kramito
Mon Jan 30, 2017 7:38 am
Forum: Technical Support
Topic: DR 'nerfed' ???
Replies: 4
Views: 2820

Re: DR 'nerfed' ???

Hey Thunderclaw,

We'll investigate the issue that you mentioned to fix it.

Thanks for the report.
by Kramito
Thu Jan 26, 2017 7:43 am
Forum: Heroes Empire: TCG Official Forums
Topic: Update
Replies: 4
Views: 2433

Re: Update

Hello Thunderclaw, We're monitoring all games and I've checked yours in particular. I can see that when you joined that match you got disconnected at 22h approx. Did you remember if you loss connection or another piece of information that would be useful? Also, there's another match around 19h where...
by Kramito
Tue Jan 03, 2017 1:42 pm
Forum: Heroes Empire: TCG Official Forums
Topic: update version got problems
Replies: 1
Views: 1645

Re: update version got problems

We have just updated the Android version to fix this issue. You can update the game without any issue.
by Kramito
Tue Jan 03, 2017 12:59 pm
Forum: Technical Support
Topic: Android Issue
Replies: 1
Views: 1460

Re: Android Issue

Hello,

The issue has been fixed and you can update the game now without any issue. We're still working to resolve some issues with the connection/PvP.

Thanks for your understanding

Regards,
by Kramito
Tue Jan 03, 2017 7:47 am
Forum: Technical Support
Topic: Raid not working
Replies: 3
Views: 1872

Re: Raid not working

Hello,

The raids are now available again, about the rewards we'll do our best to get back the rewards from the next week but it takes time.

Regards,
by Kramito
Mon Jan 02, 2017 5:31 am
Forum: Technical Support
Topic: Reward missing
Replies: 5
Views: 3181

Re: Reward missing

Hey,

We're checking the issue with the raid again, we're really sorry for the trouble.

Regards,
by Kramito
Mon Dec 26, 2016 11:41 am
Forum: Technical Support
Topic: Raids not working 26/12
Replies: 1
Views: 1601

Raids not working 26/12

Hello guys,

We're checking an issue with the raids, we have limited service right now but we'll try to fix it as soon as possible.

Thanks for your patience.
by Kramito
Sat Dec 17, 2016 12:20 am
Forum: Technical Support
Topic: Whats up with dark ritual power?
Replies: 1
Views: 1477

Re: Whats up with dark ritual power?

Hey,

As I said in the other post, it should be fixed in a few moments (refresh if you're in browser & Kong) and if it's Android you need to wait 30-60 minutes and it'll be fixed.

Cheers,

Go to advanced search