Search found 141 matches

by Kramito
Thu Aug 17, 2017 10:21 am
Forum: Heroes Empire: TCG Official Forums
Topic: missing raids rewards
Replies: 2
Views: 1957

Re: missing raids rewards

Hello,

I've sent the raid rewards for all your alliance. You can claim them normally at your lootbox.

Regards,
by Kramito
Mon Jul 10, 2017 6:48 am
Forum: Heroes Empire: TCG Official Forums
Topic: Bug (or cheat ?) in pvp
Replies: 15
Views: 7144

Re: Bug (or cheat ?) in pvp

Hello,

We apologize for the delay in the update (that solves the issue). We'll try to push it as soon as possible to get rid of these issues.

Regards,
by Kramito
Thu May 25, 2017 6:17 am
Forum: Heroes Empire: TCG Official Forums
Topic: Bug (or cheat ?) in pvp
Replies: 15
Views: 7144

Re: Bug (or cheat ?) in pvp

Hello,

We'll investigate these players and we'll check what happened to fix it.

Regards,
by Kramito
Tue May 16, 2017 6:28 am
Forum: Heroes Empire: TCG Official Forums
Topic: Bug (or cheat ?) in pvp
Replies: 15
Views: 7144

Re: Bug (or cheat ?) in pvp

Hello guys,

We're working on the update (it has several changes) we hope it'll be available soon.

Regards,
by Kramito
Wed May 10, 2017 6:13 am
Forum: Heroes Empire: TCG Official Forums
Topic: Bug (or cheat ?) in pvp
Replies: 15
Views: 7144

Re: Bug (or cheat ?) in pvp

Hello Gato,

We're aware of both issues and we'll be fixed in the next update (this month). At the same time we'll deploy other changes to improve the game.

Cheers,
by Kramito
Wed Apr 26, 2017 6:18 am
Forum: Heroes Empire: TCG Official Forums
Topic: Bug (or cheat ?) in pvp
Replies: 15
Views: 7144

Re: Bug (or cheat ?) in pvp

Hey Zacharie,

We found an issue in the past with cost "0" abilities that didn't display the correct amount of gems spent (fixed for the next update) and maybe it's related to the bug that you report. Just in case, I'll check again these matches.

Thanks!
by Kramito
Mon Apr 24, 2017 6:40 am
Forum: Technical Support
Topic: raid reward missing
Replies: 12
Views: 3168

Re: raid reward missing

Hello Zacharie,

I've solved the issue (the rewards are now sent).

Cheers,
by Kramito
Mon Apr 24, 2017 6:28 am
Forum: Heroes Empire: TCG Official Forums
Topic: Bug (or cheat ?) in pvp
Replies: 15
Views: 7144

Re: Bug (or cheat ?) in pvp

Hello, @greek fire -> We'll investigate this issue, thanks for the report. @ More gems that he have... -> We found this issue and it'll be fixed in the next build. Also, we're working on a few changes on powers to fix all the problems that we have in the past with auto-changing powers in different d...
by Kramito
Tue Apr 18, 2017 6:49 am
Forum: Heroes Empire: TCG Official Forums
Topic: Quest totals
Replies: 1
Views: 1577

Re: Quest totals

Hello,

The quest is linked when the raid is completed and the rewards given (end of week). I'll check it if something wrong happened but it should work.

Regards,
by Kramito
Tue Apr 18, 2017 6:48 am
Forum: Heroes Empire: TCG Official Forums
Topic: Deck card limits
Replies: 1
Views: 1556

Re: Deck card limits

Hello,

We have this discussion several times in the past and we want to do an update in the game with several changes and one of them is adding a max amount of cards of one type (in deck/play).

We're still working on all the changes and we appreciate your feedback about that.

Regards,

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