Search found 141 matches

by Kramito
Tue May 17, 2016 7:43 am
Forum: Technical Support
Topic: Alliance options
Replies: 3
Views: 1634

Re: Alliance options

Hey Framer,

Thanks for checking it, I'll take a look at the issue.

Thanks!
by Kramito
Fri May 13, 2016 7:43 am
Forum: Technical Support
Topic: Alliance options
Replies: 3
Views: 1634

Re: Alliance options

Hey framer, About the 4 applicants maybe another member of your alliance accepted/canceled their request when you were there. Let me know if you still see them. About promote/demote or kick, I can see that you're the leader on that Alliance. Is still not working? Could you please ask someone of your...
by Kramito
Fri May 13, 2016 7:39 am
Forum: Technical Support
Topic: Cant claim alliance rewards
Replies: 6
Views: 3340

Re: Cant claim alliance rewards

Hey Dukunde,

I'll check the issues that you report to get them fixed on the next update.

Thanks!
by Kramito
Thu May 12, 2016 5:02 pm
Forum: Technical Support
Topic: Cant start raids
Replies: 1
Views: 1199

Re: Cant start raids

Hey,

We're fixing this issue right now, if you change your level difficulty on the map to hard or master you can access the Raid.

Sorry for the trouble, it will be fixed soon.
by Kramito
Thu May 12, 2016 12:59 pm
Forum: Technical Support
Topic: Cant claim alliance rewards
Replies: 6
Views: 3340

Re: Cant claim alliance rewards

It should work now
by Kramito
Wed May 11, 2016 4:39 pm
Forum: Technical Support
Topic: Cant claim alliance rewards
Replies: 6
Views: 3340

Re: Cant claim alliance rewards

Hey guys, We found the issue with the reward (it's a problem with the pack). We did some changes on the guild rewards for the top Guild and didn't take effect on the last update. We're preparing an update to fix some issues (and this one) and we'll be available tomorrow. Sorry for the trouble and I'...
by Kramito
Mon May 09, 2016 9:14 am
Forum: Technical Support
Topic: Adventure Ladder
Replies: 1
Views: 1294

Re: Adventure Ladder

Hey framer, We added the Seasons (adventures) in all platforms (Kongregate, Facebook, iOs and Android) and we needed to wait until the update was available to perform the season reset. We're really sorry for the confusion but for the fairness of the competition we'll do the reset today (the game is ...
by Kramito
Tue May 03, 2016 8:02 am
Forum: Technical Support
Topic: Damage in raids not adding up
Replies: 1
Views: 1400

Re: Damage in raids not adding up

Hey,

We fixed the problem with the damage done in raid in the next update. If nothing happens, the update will be available at the end of this week.

Thanks for your patience.
by Kramito
Tue Apr 26, 2016 9:07 am
Forum: Heroes Empire: TCG Official Forums
Topic: I quit already but ...
Replies: 24
Views: 11713

Re: I quit already but ...

Hey, Sorry for the late reply but we're finishing the next update that will bring the following features: - Auction House: You'll be able to sell/buy cards - Hard/Master Levels Feature: 360 more levels with Rewards to claim! - The Crafting Cost has been reduced and when you craft an epic or legendar...
by Kramito
Wed Oct 07, 2015 9:46 am
Forum: Heroes Empire: TCG Official Forums
Topic: Buuuuuuuuuuuuugs
Replies: 13
Views: 6886

Re: Buuuuuuuuuuuuugs

We're looking into the ability kills on the end of combat and Unbreakable combo.

Thanks for the report,

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