Search found 97 matches

by nAFAI
Thu Jan 14, 2016 9:57 am
Forum: Heroes Empire: TCG Official Forums
Topic: Several subjects
Replies: 9
Views: 3856

Re: Several subjects

Hey Amstier,

Thanks for the info, really appreciatted, do you have the posibility to try the game on a different platform? let's say on Facebook Browser for instance? This way we will be able to discard if its a profile issue or a platform/device issue.

Cheers!
by nAFAI
Wed Jan 13, 2016 9:04 am
Forum: Heroes Empire: TCG Official Forums
Topic: Several subjects
Replies: 9
Views: 3856

Re: Several subjects

Hey Amstier, I'm sorry this is still happening to you, the problem is that we have been unable to reproduce this on our end so it's very hard for us to know what's causing your issue. It would be great if you could tell us if you have tried the same from: A) A different device/computer and B) A diff...
by nAFAI
Mon Jan 11, 2016 11:59 am
Forum: Heroes Empire: TCG Official Forums
Topic: PvP Season Rewards
Replies: 7
Views: 3780

Re: PvP Season Rewards

Hi,

I will make a post announcing the rewards this evening.

Cheers!
by nAFAI
Thu Jan 07, 2016 11:47 am
Forum: Technical Support
Topic: PVP freeze.
Replies: 1
Views: 1167

Re: PVP freeze.

That's definetly a client crash... So sorry for the problems this has caused... we were pretty sure we fixed the pvp crashes problem in our last update but it seems there is still something going on there... we will jump into this as a top priority during the next days to be able to fix it as soon a...
by nAFAI
Thu Jan 07, 2016 11:45 am
Forum: Technical Support
Topic: Raid shop bug
Replies: 3
Views: 1880

Re: Raid shop bug

Hey Kraal,

What framer says sums it up. If you are still unable to use that fragment to craft your card make sure to let us know and we will investigate it further.

Cheers!
by nAFAI
Thu Jan 07, 2016 11:40 am
Forum: Technical Support
Topic: Linux - Firefox / Chrome
Replies: 3
Views: 2169

Re: Linux - Firefox / Chrome

Hey Zork, Sadly this is mostly caused because of Linux/Ubuntu, while we like and apprecciatte Linux users we are a very limited development team and don't have the manpower to support Linux. If we were to grow in development size we will gladly jump into optmizing the game for linux and will make su...
by nAFAI
Thu Jan 07, 2016 11:27 am
Forum: Heroes Empire: TCG Official Forums
Topic: Cheater Report
Replies: 15
Views: 6510

Re: Cheater Report

Hey all, Just wanted to let you know that we have that exploit into our to do priorities and that we will review those players between today and tomorrow and act accordingly, don't hesitate to report any other unusual activity and we will make sure to investigate them. Cheers and happy new year to e...
by nAFAI
Thu Jan 07, 2016 11:24 am
Forum: Heroes Empire: TCG Official Forums
Topic: Suggestion to streamline PvP and prevent exploits
Replies: 3
Views: 2118

Re: Suggestion to streamline PvP and prevent exploits

The purpose is aimed so players that are doing other things while waiting for the PvP queue can decide if they want to do a PvP in the end or finish their Dungeon (for instance) specially aimed for long periods of queue time. We are aware of the rising issue with players exploiting this system to se...
by nAFAI
Thu Jan 07, 2016 11:19 am
Forum: Heroes Empire: TCG Official Forums
Topic: Suggestion to improve game!
Replies: 5
Views: 2791

Re: Suggestion to improve game!

Hey AlabamaMan, First of all, thanks for this well written feedback, it's always a pleasure to read this kind of feedback. I have to admit that it makes sense and it's indeed a very interesting and not too complex idea. The problem I see is that 1st, we know this game is more RNG reliable than the u...
by nAFAI
Thu Dec 31, 2015 1:08 pm
Forum: Heroes Empire: TCG Official Forums
Topic: Limited Support until January 7th 2016
Replies: 0
Views: 1801

Limited Support until January 7th 2016

Hello everyone! First of all sorry for not being to active here and I hope you are all having a great Christmas with your loved ones. FrozenShard development team wants to wish you all a happy new year and a 2016 full of success. That being said we will have limited resources due to holidays untill ...

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