Search found 59 matches

by cgascons
Tue Aug 23, 2016 8:48 am
Forum: Technical Support
Topic: PvP Bug
Replies: 4
Views: 2745

Re: PvP Bug

Hi guys, I understand your point, I've just written this down in order to find a solution to be release on the next build of the game. We will keep you posted. Regarding toyyon and pokkejong, it's weird that they can not log in here, could you please tell them to send an e-mail to support@frozenshar...
by cgascons
Tue Aug 23, 2016 8:46 am
Forum: Technical Support
Topic: ADV Rotation
Replies: 10
Views: 6267

Re: ADV Rotation

Hi ershan81,

Adventures rotation happen every wednesday at 13h CET time. Please let me know if tomorrow by then hasn't worked.

Thanks!
by cgascons
Wed Jul 20, 2016 7:43 am
Forum: Heroes Empire: TCG Official Forums
Topic: [Important] New website / forums url
Replies: 4
Views: 3953

[Important] New website / forums url

Dear players, We are happy to inform you that the old domain where the official website and forums were hosted has been moved to this url instead (http://www.frozenshard.com/games/heroesempiretcg/). However, you will still have access to the forums in this url (http://www.frozenshard.com/games/heroe...
by cgascons
Thu Oct 29, 2015 1:43 pm
Forum: Technical Support
Topic: Can't Join Alliance
Replies: 6
Views: 3831

Re: Can't Join Alliance

Hey Cat, Christian here, from FrozenShard. I have been personally checking both your accounts and can not find any problems at first sight, a part from the fact that both your accounts are in different Alliances. Are you the one in your Alliance experiencing this issue or does it happen to every mem...
by cgascons
Thu Oct 08, 2015 7:25 am
Forum: Technical Support
Topic: adventure disconnect
Replies: 3
Views: 2507

Re: adventure disconnect

Hey guys, You are totally right, yesterday two updates were made. The first one had indeed the issue you are talking about but the second one hot-fixed that so it should now be working as intended. You guys probably were "lucky" enough to play on the first build (the 2nd one took me 30 min...
by cgascons
Wed Oct 07, 2015 9:13 am
Forum: Technical Support
Topic: minor visual bug
Replies: 1
Views: 1706

Re: minor visual bug

Hey DUKUNDE, Thanks for the report, we have actually been trying to reproduce the error with no luck... It surely had something to do with the fact that you were on that Pop-up managing your Alliance members, but we haven't been able to reproduce it yet. Will keep trying and we will let you know as ...
by cgascons
Mon Oct 05, 2015 12:39 pm
Forum: Technical Support
Topic: Forums link
Replies: 1
Views: 1579

Re: Forums link

Hey DUKUNDE,

Thanks for pointing that out! Just fixed it!

Cheers,
by cgascons
Mon Sep 28, 2015 8:03 am
Forum: Heroes Empire: TCG Official Forums
Topic: Great Game!
Replies: 3
Views: 2669

Re: Great Game!

Hey Crxss,

Thank you so much for the nice words and for the help offer! We love to hear some feedback from you guys from time to time so again, thank you!

Cheers,
by cgascons
Wed Sep 23, 2015 3:39 pm
Forum: Heroes Empire: TCG Official Forums
Topic: Great Game!
Replies: 3
Views: 2669

Re: Great Game!

Hey AlabamaMan, Thanks for the nice words! You are totally right, the forums are not setup yet since the game is only released on some countries and only on Facebook so it's on soft-launch yet :) We will be setting it up during this week and the next one but thank you so much for offering your help,...

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