Search found 59 matches

by cgascons
Thu Feb 09, 2017 4:36 pm
Forum: Technical Support
Topic: Update February 2017
Replies: 2
Views: 2013

Re: Update February 2017

Hi Bright!

Totally our fault, we added that info in iOS/Android release notes but missed adding it in our post. We did indeed believe the card needed a nerf, so we modified its stats to +1/+1.

Thanks for the heads up! Will now edit the original post!
by cgascons
Thu Feb 09, 2017 3:21 pm
Forum: Technical Support
Topic: Update February 2017
Replies: 2
Views: 2013

Update February 2017

Hey guys, We just want to let you know that we just released a new build on Facebook, Kongregate and Android (iOS will be released tomorrow approx) that should tackle many of the PvP Synchronization errors, we have added an extra-synchronization step which won't let the match start until both player...
by cgascons
Wed Jan 25, 2017 5:18 pm
Forum: Heroes Empire: TCG Official Forums
Topic: Update
Replies: 4
Views: 2912

Update

Hi guys, We know it's been a while, but we have been working hard in order to fix specially the connecivity issues we've been facing lately and also working a little bit on improving the first user experience so we can increase the players database a little. So here are the details of the last build...
by cgascons
Mon Jan 02, 2017 8:30 pm
Forum: Technical Support
Topic: Android Issue
Replies: 1
Views: 1761

Android Issue

Hi Players, We are aware of a visual glitch on our latest Android build (released today). Unfortunately, due to technical difficulties it won't be able to be fixed until tomorrow Jan, 3rd 2017 at approximately 10h CET (+0100). We suggest you to not update your Android device if possible until furthe...
by cgascons
Mon Dec 26, 2016 6:16 pm
Forum: Technical Support
Topic: Raids not working 26/12
Replies: 1
Views: 1936

Re: Raids not working 26/12

Hey guys, Glad to let you know that the raids and pvp systems are working back. In addition, every progress you did while the scores didn't appear has now been recovered and nothing has been lost at all. Thanks for your patience and understanding, it was all due to an error calculating the very last...
by cgascons
Tue Dec 06, 2016 12:25 pm
Forum: Technical Support
Topic: not sure if its another bugg or not
Replies: 5
Views: 3633

Re: not sure if its another bugg or not

Now on every fights, i cant see the cards my oponent has, is this normal? they are with his back covered wich never happened to me. Hi joaodbe, This has changed, indeed. Now on PvP you won't see the opponent's cards until they're played. i only got tribal wars; again dont know if its a bug or not T...
by cgascons
Mon Nov 28, 2016 10:06 am
Forum: Technical Support
Topic: huge in all aspects of the game buggs
Replies: 19
Views: 10033

Re: huge in all aspects of the game buggs

Hi again joaodbe, We just released a new server build that should tackle the disconnects. We have been monitoring it the last 4 hours and it looks stable. Please bear in mind that during this test time we haven't seen a single Browser-player disconnect, only Android/iOS mobile players probably due t...
by cgascons
Thu Nov 24, 2016 10:57 am
Forum: Heroes Empire: TCG Official Forums
Topic: Server exploit rollback
Replies: 4
Views: 3934

Re: Server exploit rollback

Hi guys, We have tried to be extra-careful to rollback basically the cards & gold won due to the exploit. We have also added the gold amount equivalent to the money spent in the game on Single Player Raid boosters to every player who spent Kreds/Real money. Also please notice that we have gifted...
by cgascons
Wed Nov 23, 2016 7:26 pm
Forum: Technical Support
Topic: huge in all aspects of the game buggs
Replies: 19
Views: 10033

Re: huge in all aspects of the game buggs

Hi joadodbe, We have already fixed this, but it needs a client update as well. Anyways, our logs state that in the 2nd disconnect you were away from the Device, i.e. you temporarily closed the app in your mobile device and the Ping system failed succesfully. Anyways, the next update should come befo...
by cgascons
Wed Nov 23, 2016 2:42 pm
Forum: Heroes Empire: TCG Official Forums
Topic: Server exploit rollback
Replies: 4
Views: 3934

Server exploit rollback

Dear players, This weekend we found out about a major error on our server leaderboards that has been taking place for the last 5 to 6 weeks. We have been checking our server logs and found out the unpleasant surprise where unfortunately hundreds of players have been taking advantage of this error an...

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