Search found 16 matches

by jagartu
Tue Nov 15, 2016 9:46 am
Forum: Technical Support
Topic: huge in all aspects of the game buggs
Replies: 19
Views: 8804

Re: huge in all aspects of the game buggs

Hi Joaodbe, Thank you for the report and sorry for the late response. We are still fixing errors after the server migration, thank you for pointing out some of them. Can you please tell us your nickname in the game so we can look to your case in particular? We will try to fix these bugs ASAP, and we...
by jagartu
Fri Nov 11, 2016 8:19 am
Forum: Technical Support
Topic: Crashes after Win edge update on Kong
Replies: 2
Views: 1971

Re: Crashes after Win edge update on Kong

Hi Thunderclaw,
Thank you very much for the report, we were not aware of this. We will look into it and fix it as soon as we are able.
Thank you again,
Regards
by jagartu
Mon Nov 07, 2016 3:43 pm
Forum: Heroes Empire: TCG Official Forums
Topic: PvP problems solved!
Replies: 6
Views: 3536

PvP problems solved!

Dear players, As you all know, since our update to the new database there have been issues when playing PvP. We updated our server and client code and those problems should be solved by now. Nevertheless we let you know that new browser version (1.5.2.138) is already available, while mobile updates ...
by jagartu
Mon Oct 31, 2016 8:52 am
Forum: Heroes Empire: TCG Official Forums
Topic: 05th October week, Alliance Raid Rewards
Replies: 15
Views: 8001

Re: 05th October week, Alliance Raid Rewards

Hello players, We are very sorry you have to go through this process. Up until the beginning of last week we were having big problems with our backend service that were causing a lot of errors (pvp issues, rankings reset, etc.). The thing is, just before last week we were told those problems were so...
by jagartu
Wed Oct 26, 2016 8:04 am
Forum: Heroes Empire: TCG Official Forums
Topic: 05th October week, Alliance Raid Rewards
Replies: 15
Views: 8001

Re: 05th October week, Alliance Raid Rewards

Hello, We are aware of past weeks scores getting reset, but that problem should have been resolved by this week, so rewards for this past week should have been correctly received this monday. Looking into our system it looks like raids didn't get reset the whole week, until monday after delivering t...
by jagartu
Mon Oct 17, 2016 2:17 pm
Forum: Heroes Empire: TCG Official Forums
Topic: 05th October week, Alliance Raid Rewards
Replies: 15
Views: 8001

05th October week, Alliance Raid Rewards

Dear players, As you all know we have been experiencing some problems when it comes to deliver weekly Raids rewards. It seems for this past week (10th to 16th of October) rewards have been given. If someone wasn't rewarded please feel free to contact us or respond to this post and we will review eac...

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