Search found 97 matches

by nAFAI
Mon Apr 11, 2016 8:05 am
Forum: Technical Support
Topic: Alliance bug
Replies: 3
Views: 2162

Re: Alliance bug

Hey,

It should be fixed by now, also we have fixed the issue changing your username, that will be fixed on out next update.

Cheers!
by nAFAI
Tue Mar 29, 2016 10:08 am
Forum: Heroes Empire: TCG Official Forums
Topic: not receiving weekly packs
Replies: 1
Views: 1708

Re: not receiving weekly packs

Hello Mhagus, Just reviewing the case, I am sorry to tell you that the calculations were down correctly, The Silence last week score was 159729 so the 5% Cut was stablished at 7986 points, being your last week score 7426 you were below the cut and therefore unable to get the Pack reward... Sorry abo...
by nAFAI
Wed Mar 16, 2016 11:59 am
Forum: Heroes Empire: TCG Official Forums
Topic: I quit already but ...
Replies: 24
Views: 10742

Re: I quit already but ...

Her framer, We are still working on it, it will be a huge update and we are currently testing the new balanced Powers and Wonders, and the new levels. We are also dealing with some login issues since a couple of days and that has now our hands tied so we will have to delay the update for a couple of...
by nAFAI
Wed Mar 02, 2016 1:37 pm
Forum: Heroes Empire: TCG Official Forums
Topic: I quit already but ...
Replies: 24
Views: 10742

Re: I quit already but ...

we will put a lot of emphasis on making it much better on this new big update. We hope to have it ready in 3 to 4 weeks. Is this only for new content or will the bugfixes for pvp (desync losses after 60 sec and games bugging out because of wonders) also take that long? It will have pvp fixes incude...
by nAFAI
Wed Feb 24, 2016 11:01 am
Forum: Technical Support
Topic: Daily Reward
Replies: 7
Views: 3861

Re: Daily Reward

ArnaudC15 wrote:Hi, Yesterday I had rare leonidas in daily reward and this morning he disepear candidats younes gîte me back him please?


Can you tell me your username so I can have a look at that?

Cheers!
by nAFAI
Wed Feb 24, 2016 11:01 am
Forum: Heroes Empire: TCG Official Forums
Topic: I quit already but ...
Replies: 24
Views: 10742

Re: I quit already but ...

Hello Maximus, First of all, thanks a lot for taking your time to express your feelings and sensations about the game. I won't lie to you but I feel you and understand your frustration, there are some points where the game fails to deliver the experience we desired, so I will cover those points now,...
by nAFAI
Tue Feb 23, 2016 2:42 pm
Forum: Technical Support
Topic: Daily Reward
Replies: 7
Views: 3861

Re: Daily Reward

Hey Zork,

While we investigate the cause of this issue I have reimbursed the missing gold for those three days, I will keep you posted as soon as we discover anything else, as so far we have been unable to reproduce it from here.

Cheers!
by nAFAI
Mon Feb 15, 2016 11:45 am
Forum: Heroes Empire: TCG Official Forums
Topic: PvP
Replies: 15
Views: 8224

Re: PvP

Hey Dukunde, First of all sorry that you feel yourself treated like that, it was always far from our intentions as we always loved to have as much transparency and be closer to you all as possible, we apologize that we couldn't manage this situation as good as it could. As an official statement, we ...
by nAFAI
Mon Feb 08, 2016 12:17 pm
Forum: Heroes Empire: TCG Official Forums
Topic: PvP
Replies: 15
Views: 8224

Re: PvP

Hey guys, First of all I want to apologize for the extent this issue has taken as we are really aware of the limitations we are under in terms of infrastructure and technology, and that being the causes of this inconveniences we are the first to be blamed. Nevertheless last thing I would want is tha...
by nAFAI
Wed Feb 03, 2016 11:41 am
Forum: Technical Support
Topic: Rewards Bug
Replies: 32
Views: 12896

Re: Rewards Bug

Hey guys, Sorry for the late reply, I have reimbursed you the packs for the lat week, also as a side compensation instead of the 1000 golds that you were missing I have reimbursed you a Pile of gold valued in 2650 golds. Apologies for the lates problems in the game, hits are coming from many differe...

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